Senior Software Engineer I
Planview's OKRs product is what organisations use to set objectives, align teams around them, and track progress against measurable goals. I owned the goal-tracking side of it - the interactive list view customers configure to match how they run their planning (column customisation, owner filters, tree navigation), and the relationships view for visualising connected goal hierarchies. I worked with product owners, designers and QA to decide what the product should allow and how new features fit into the wider platform. The list view drove a 30% increase in user adoption and contributed to 100+ client wins, and the product is used by more than 1,000 organisations and 50,000 people. Later I took on how it performs: home-screen load time down 30% and Core Web Vitals up 25%, then a Hasura v1 to v2 upgrade that shipped with no downtime - improving query performance by 20% and bringing critical API responses from 2s to 1.2s. I also built a reusable analytics module that 5+ platform apps adopted, and handled sprint planning, code reviews and feasibility analysis for the team.
Senior Software Engineer
OneTrust's consent management platform is what companies use to collect and honour user consent across their own sites, processing more than 450M consent transactions a day. I built several of the pieces customers configure directly - the rules builder, the visibility matrix and the web forms they embed in their own pages - and owned the Consent WebSDK, the part of the platform other teams and customers integrate with. I designed it from the ground up and added Node APIs to server-render the embedded forms, which cut the time customers spent completing consent collection by 20%. I also worked on the internal design system, the components and patterns other teams used to keep their products consistent.
Senior Associate
Worked as a consultant on a telecom company's CRM platform, building the complex UI and the workflows their enterprise customers move through day to day. I also built a Customer Health Index application that gave the product team a clear read on how their accounts were performing and where to act, and customer satisfaction scores went up 20%. A good part of my time went into the frontend architecture and the reusable component set other teams built on - estimating effort and leading development to meet requirements.